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Fretful mother
My baby is sick. My baby is sick. My baby is sick. What am I going to do?
I got home from the David Sedaris thing (was it a lecture? Was it a reading? What was it? It was a "thing."), sat down in front of Isidore to blog and... nothing. I pushed the power button and nothing happened. I started to panic and push it more often and hold it down and anything I could think of that might make him spring back to life. Spring he did not.
"Maybe his battery is dead?" I speculated to my parents. I followed his cord to the voltage adapter box thing, whose LED wasn't lit up. The power isn't flowing correctly from the wall to Isidore - something is wrong with the adapter or with the cord that connects the outlet to the adapter. I'm assuming that he isn't booting up because his battery is dead and I'm hoping it's not that there was some kind of surge that fried the adapter and Isidore. Still, it doesn't seem like his battery should have run down in the 2.5 hours I was gone, especially assuming he was plugged in for at least part of that. I don't know what's wrong with him - if it's him or if it's the adapter or what.
If it is the adapter, am I going to have to send away to Dell for a replacement? How long will that take, right about the time I'm supposed to be doing finals?
Oh dear, poor baby. What happens if I can't get power to him any time soon? Will the auxiliary power running all of his important internal things run out?
He's very important to me. I'm very upset.
srah - Thursday, 14 April 2005 - 10:34 PM
Tags: isidore, technology
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Comments (3)
Noor - April 15, 2005 - 8:55 AM - ℓ
My power adapter recently died. I didn't send mine to Dell because my service warranty has already expired and they do indeed have very crappy support. You can get a Dell adapter for about $50 direct from Dell and it actually gets here pretty quickly. You can also got to to CompUSA and get a generic adapter for about $100.
Amy - April 15, 2005 - 10:12 AM - ℓ
The same thing happened to my boss's Dell laptop last year. I called their support number and the shipped a new one out right away. The old one went in the box the new one came in, and Dell had it picked up. Didn't cost anything and was very easy.
I dont think the dept. I worked in had any super awesome service plan, but, I don't really remember the details.
Dell, in my opinion, has crappy support. Good luck.