Previous entry:
« The Sunday Op-Ed
Next entry:
Uh-oh »

If I wanted to shop online, I would

There is a reason that stores exist. Stores have not disappeared just because online shopping is available. Many people like to see a product before they buy it. They like to ask questions, look at the manual, and hold the product in their hands. They like to test it out and compare it to other similar products.

I went to Best Buy this weekend to buy a camera. I found the perfect one, but they didn't have it in stock. In fact, they barely had anything in stock.

Seems to me that back in the "good old days", they would have phoned around to nearby stores to see if anyone else had one. Instead, the guy told me I would have to buy it at BestBuy.com.

I came to the store so I wouldn't have to shop at BestBuy.com. So that I could use the $100 in stupid Best Buy gift cards I have - that are not redeemable at BestBuy.com - towards my camera. So that I would not have to pay shipping and handling and "order charges".

I ended up settling for a similar camera at Meijers. Sending people online - with no terrestrial alternative - is no way to do business.

srah - Monday, 3 June 2002 - 10:14 AM
Tags:

Trackback Pings

TrackBack URL for this entry:
http://www.srah.net/mt421/mt-pings.cgi/1059

Blog Directory - Blogged